International Villas Cape Town FAQs

There are often many questions that you would like answered and to save you time please find below some of the most frequently asked.

1. What is the total cost of a villa per week?

   Prices on the site are listed in three ways. For the sake of transparency we show: price per villa per week, price per person per week and price per person per night (based on full occupancy). If you are unclear about any prices please contact head office who will be happy to help.

2. What are International Villas’ payment terms?

   50% of the total cost of your property must be paid in order to confirm the booking. The 50% balance is payable at least six weeks before travel to your holiday destination.

3. Can you arrange transfer to and from the airport in Cape Town?

   You will either be met at Cape Town airport or at your villa, depending on its location, by a member of International Villas. If you would like us to arrange transport from the airport for your entire party, at cost, we will be happy to do so, provided you give us advance warning. We strongly advise all clients to rent cars during their stay.

4. How much does the concierge service cost?

   ABSOLUTELY NOTHING. The International Villas concierge service is included in the cost of the villa. Please click on this link Concierge for some innovative ideas on what you could be doing on your next holiday with International Villas.

5. What about travel insurance?

   To make your life simpler we have partnered with GoSure insurance who offer travel insurance at competitive prices. Please call Head Office for further details.

6. Is International Villas child friendly?

   Children and babies are welcome in all our properties and cots can be arranged if required. Babysitters and nannies can also be organised in advance.

7. What is the cancellation policy on an International Villas property?

   A customer may cancel a property rental contract at any time providing the first named person on the booking notifies in writing. International villas will make every effort to rent the property to a different customer. Any money or deposit paid will be returned in full to the customer if the company is able to make the same booking with a different customer as the one cancelled by the first person.

   For full terms & conditions please click here Terms & Conditions

8. What is a security deposit and how does it work?

   A security deposit, usually 50% of one week's rental, is payable at least seven days before travel and must be cleared in the company account before departure.
   Following departure of a customer a member of International Villas will check the property for any damage or breakages and will then notify Head Office. Security deposits will be returned within 14 days of a customer's return, subject to there being no problems or damage to the fixtures, fittings, possessions or property. The customer is liable for all damage to the property by themselves or their guests.