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Villa Name

Title

First Name *

Surname *

Before Your Holiday

How well did International Villas look after you before your holiday…

The person who made your booking was...

The person who looked after you before the start of your holiday was...

How could our level of service be improved?

During Your Holiday

How well did International Villas look after you during your holiday...

How do you rate the ease of finding and checking into your villa?

If you had any issues whilst on island, how do you rate how quickly and efficiently were these dealt with?

How could our level of service be improved, and are there any other services we could provide that would improve your holiday experience?

How do you rate the welcome pack of food we supplied at the villa?

Is there anything else you would like to have seen in it?

How do you rate the the welcome book and the villa book we supplied with information on your villa and the island?

Is there anything else that should be included in it?

Your Villa

How do you rate your villa...

Décor, outside area and equipment:

Standard of cleaning and maintenance:

Value for money:

Are there any improvements we should consider making to the villa?

Concierge Service

Our Concierge Service, run by Deliciously Sorted is on hand to help you book extra staff such as chefs, boats, chauffeurs, make reservations in restaurants and clubs etc.

Were you aware that this was available to you as a complimentary service?

If you used this service, what did you book through it?

How do you rate this service?

Any other comments about this service?

Car Hire

Which company did you use?

How do you rate this service?

How do you rate their value for money?

Any other comments about this service?

Overall Impressions

How do you rate International Villas overall?

Would you book with us again?

Would you recommend us to a friend?

Can you think of anything else we could have done to have made your holiday the best it possibly could be?

Ibiza 2008